Delete your account

You can delete your Itemise account at any time, from the app or by emailing us. Itemise is provided by Coding Warehouse Limited.

In the app

Open Itemise, go to Settings, scroll to the bottom and tap Delete Account. Your account is deleted straight away.

By email

If you no longer have the app, email hello@itemise.co with the subject "Delete my Itemise account". Send it from the email address you use to sign in (the one linked to your Apple or Google account), or tell us that address in your message so we can find your account. We'll delete it within 30 days and reply to confirm.

What gets deleted

• Your account and sign-in sessions
• Your seller settings, such as your platforms, sizes and writing style

We never store your photos on our servers, and your listing drafts live on your device, so deleting the app removes those.

What we keep

• A minimal account record: your email address, name, sign-in provider identifiers and listing balance. This stops people re-registering to claim free listings, and means any listings you paid for are still there if you sign in again later.
• Usage records, such as generation counts, processing costs and generated listing titles, for service accounting and abuse prevention.
• Purchase records held by RevenueCat and by Apple or Google, which we and they need for accounting, tax and refunds.

Deleting your account doesn't refund unused listings. Refunds for packs go through the store you bought from. See our Privacy Policy for more on how long we keep data, and our Terms & Conditions.